Book Now!

Receive Offers and Updates. Join our Newsletter.


I have never rented a vacation home before. How does the experience differ from renting a hotel or motel room?

What do I need to bring with me?

How far in advance can I make reservations?

Can I make a reservation at the last minute?

What are your deposit and cancellation policies?

Do you take credit cards?

Do you charge for additional persons?

Do you allow pets?

Do you have any NON-SMOKING properties?

Are all the utilities on in my vacation home when I arrive

Am I expected to clean the vacation home before I depart?

What do I do if there is a maintenance problem in my vacation home, or I have an emergency?

What are the check-in and checkout times?

What are your office hours?

What dates are in- season?

How do I get to the island?

Do you provide transportation from the boat?

Do we get the use of a golf cart with our vacation home?

Can we get an additional golf cart with our property rental?

Do you provide car seats for infant children?

What is there to do on the island?

Do you offer travel insurance?


Q: I have never rented a vacation home before. How does the experience differ from renting a hotel or motel room?

A: A privately owned home or condo is more spacious and more private than a hotel or motel room. You will have the entire home, including a fully equipped kitchen and often more than one bath, at your disposal. You will not have room service. In comparing the costs, you will likely find that the cost per bedroom to rent a vacation home is significantly less than the same number of hotel or motel rooms.

Q: What do I need to bring with me?

A: You need only arrive with your clothes and any specialty food and beverage items that may not be found in the small, local Vons store. All of our vacation homes are supplied with bed and bath linens, however please bring your own beach towels for use at the pool (condo complexes) or at the beach. We also provide a “start-up” supply of products such as toilet paper, paper towels, dishwasher detergent, and dish detergent, however you may need to purchase additional amounts during longer stays. Each bathroom is supplied with soap and conditioning shampoo.

Q: How far in advance can I make a reservation?

A: Reservations may be placed up to one year in advance. After your first stay with us, you may reserve the same property for the next year within seven (7) days of your departure. If we do not hear from you within those seven days, the property will become available for someone else to rent. If you do reserve a property and that property later becomes unavailable due to circumstances beyond our control, we will immediately notify you and attempt to make an alternative reservation. Because these are privately owned homes, we cannot guarantee that you will be able to stay in the reserved property, however we will do everything possible to honor your request!

Q: Can I make a reservation at the last minute?

A: YES! Although it may be difficult during the summer season, it never hurts to call at the last minute, as there may still be some available properties due to recent cancellations, the addition of new rental properties, etc.

Q: What are your deposit and cancellation policies?

A: DEPOSIT: A $200 deposit is due at the time of booking the reservation. The balance is due 60 days prior to arrival.

CANCELLATION POLICY: If the reservation is cancelled 60 or more days prior to arrival, a cancellation fee of $50 will be charged. If the reservation is cancelled 30 to 59 days prior to arrival, you will forfeit your $200 deposit. If the reservation is cancelled within 29 days prior to arrival, the full rent and administration fee, less the cleaning fees and sales tax, will be forfeited unless the unit is re-rented, at which point you will only be charged the $50 cancellation fee.

SECURITY DEPOSIT: We request and keep on file a credit card number from you as a security deposit (VISA, MasterCard). The card will be charged if damages, fines, or other guest expenses are incurred during your stay.

For questions or for more information, call CSA Travel protection at 800.554.9839 and mention Plan Code UN301-I.

(NOTE: The CSA documents are in PDF format and requires Adobe Acrobat. If you do not have Adobe Acrobat, click here to download Adobe Acrobat. )

 


Need help?

Email us or call:

Office: 310.510.2276

Toll Free/  Reservations: 800.631.5280


 

                                                                                                              >> OWNER LOGIN

Catalina Island Vacation Rentals  |  119 Sumner Avenue, Suite B  |  Avalon, California (CA) 90704
Email: reservations@catalinavacations.com  |  Website: Catalina Island Vacation Rentals Homepage
Office: 310.510.2276  |  Toll Free/Reservations: 800.631.5280  |  Fax: 310.510.8375