Q: What are your office hours?
A: We are open seven days a week from 9:00 AM to 5:00 PM. If
you plan to arrive on the island after our office closes, please
call ahead to make arrangements and get directions.
Q: What dates are in-season?
A: In-season dates run from Memorial Day weekend through the
end of October. In-season rates also apply to most holidays. Our
reservation agents will be happy to give you specific information.
Q: How do I get to the island?
A: There are many options by sea and by air. Travel by sea:
Catalina Explorer offers year round service from Dana Point;
Catalina Express offers year round service from Long Beach, San
Pedro, Dana Point; Catalina Passenger Service offers service from
Newport Beach. Sea Planes offers year round service from Marina Del
Rey. Travel by air: Island Express Helicopter Service offers year
round flights from the Long Beach and San Pedro boat terminals.
Click on our “Getting to Avalon” link on the home page for specific
information and links to these services.
Additionally, private and charter planes can land at the island’s
Airport in the Sky, which is an approximately 30-minute drive from
Avalon (call 310.510.0143 for specific information).
FYI: some of the mainland parking facilities do not accept
credit cards to pay fees for parking your vehicle while you’re on
the island, so also be prepared to pay by check or with cash.
Q: Do you provide transportation from
the boat?
A: Unfortunately, we do not provide transportation. If you
are renting a vacation home located in Avalon and are traveling
lightly, you may be able to walk to our office to pick up your keys
and then to the property, as everything is within a few blocks. If
you choose not to walk, taxis are available at the boat terminal.
Just tell the driver that you are renting from Catalina Island
Vacation Rentals, and s/he will stop by the office, wait while you
check in at our office, and then drive you to your vacation home.
If you are renting a villa at Hamilton Cove, we recommend that you
get a taxi at the boat terminal. Just tell the driver that you are
renting from Catalina Island Vacation Rentals, and s/he will stop by
the office, wait while you check in at our office, and then drive
you to your vacation home.
Q: Do we get the use of a golf cart with our
vacation home?
A: It depends. A few of our properties in Avalon come with
the complimentary use of a golf cart, but most do not. Ask the
reservation agent when you call, or check the specific property on
our website. All rentals at Hamilton Cove come with the
complimentary use of a golf cart. Some things to remember: 1) the
maximum number of passengers allowed on a golf cart is four (4)
unless it’s the one property that has a two-person golf cart or the
one property that has a six-passenger golf cart. If there are more
than four guests staying in the unit, you will either need to make
more than one trip to transport all guests or take a taxi or water
taxi (at your expense). 2) Golf carts are subject to the same laws
and regulations as automobiles. 3) Should the cart break down during
your stay, we will make every attempt to get it repaired; however,
we will not be responsible for alternate transportation. Remember:
the use of the golf cart is complimentary.
Q: Can we get an additional golf
cart with our rental property?
A: No. Since all properties, including the golf carts, are
privately owned, due to insurance and city autoette licensing
requirements we cannot and will not switch carts between units.
Q: Do you provide car seats for infants or
children?
A: No. Please bring your own car seats for use on golf carts,
in taxis, etc.
Q: What is there to do on the island?
A: Lots! From kicking back and reading a book on the beach or
getting a massage to touring the interior of the island, there is
something for everyone: golfing, miniature golfing, fishing, scuba
diving, sunbathing, biking, swimming, hiking, kayaking, snorkeling,
parasailing, horseback riding, tennis, dancing, shopping, arts and
crafts classes, going to a movie, spa treatments; rentals including
motorboats, pedal boats, jet skis, golf carts; tours including Jeep®
eco-tours, undersea and glass bottom boats, the Casino (not
gambling!), which includes the art deco Avalon Theatre and the world
famous Casino ballroom, botanical garden, Avalon scenic tour, inland
motor tour, evening flying fish trip, just to name a few! There are
also numerous fun events scheduled throughout the year, including
Jazztrax, blues festivals, fishing tournaments, marathons and other
races, art festivals and exhibits; just click on our calendar of
events link on the home page for specific events and dates!
Q: Do you offer travel insurance?
A: Yes! We offer Guest Cancellation Insurance at the time you
make your reservation. Coverages include Trip Cancellation & Trip
Interruption, Trip Delay, and Medical Emergency Medical
Transportation. Please go to the Reservations menu bar and click on
the "Trip Insurance" sub-menu bar for more information. |
