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CONTACT US
If you are interested in the benefits vacation rentals can provide
or have any questions, please contact Denny by calling 310-510-2276
or by e-mail at
denny@civr.com
Need help?
Email us
or call:
Office: 310.510.2276
Toll Free/ Reservations: 800.631.5280
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If you already have purchased or are in the process of purchasing a
vacation property on Catalina Island and are in need of a
professional company to care for and rent your property in your
absence, then look no further! Catalina Island Vacation Rentals is
ready to serve you. We are committed to caring for your vacation
residence and working with you to develop successful marketing
strategies to enhance rental income. Your satisfaction is our
priority.
We continually strive to improve and refine our rental program to
provide the best possible service to both guests and homeowners. Our
focus is on the successful marketing, promotion, and rental of
privately owned homes and condominiums to those who wish to vacation
on Catalina Island. Be it a villa in Hamilton Cove or a home or
condo in Avalon, Catalina Island Vacation Rentals can provide the
rental services you deserve and expect.
MARKETING
What makes us so unique and effective is our extensive marketing
effort. The website is a fantastic aid in our customer service and
customer satisfaction effort. Guests are able to select homes by
amenities, location or rates as well as view many photos of all
homes. Soon they will be able to review availability and actually
book on-line. This, along with our other local and national
marketing programs, including traditional marketing efforts such as
direct mail, travel shows, newspapers and magazines, gives us a
distinct advantage over other local rental agencies.
COMMITMENT TO QUALITY SERVICE
We make personal service and attention to satisfaction our
benchmarks for success. Our loyal customers and satisfied homeowners
provide proof that our company is a leader in vacation rental
management. Our manager of quality control constantly monitors
cleaning and maintenance concerns to ensure your home is properly
maintained. Inspections after every visit ensure intentional renter
damage is repaired and appropriately charged to the guest.
TECHNOLOGY
We utilize the most sophisticated computer hardware and
state-of-the-art reservations software available. This allows our
rental agents to quickly and efficiently reserve available
properties, generate all reservations forms and accurately account
for all monies. As an owner, you receive monthly statements that
explain all revenue and expenses associated with your home.
MAINTENANCE
Our maintenance staff ensures reliable, prompt and skilled repair.
We realize that proper maintenance and upkeep of the vacation homes
is foremost to our owners and renters, so we use a work order system
to track a problem from the moment it is reported. The problem is
followed until it has been repaired. Our maintenance department is
on-call seven days a week.
HOUSEKEEPING
Housekeeping, to our owners and guests alike, is one of the most
important areas of the rental management business. Good housekeeping
doesn't just happen; it takes careful planning, effective
supervision and constant follow-up inspections. Not only do we
perform turnaround maid service for our guests, we also offer a
full-range of cleaning services for our owners, including "deep
cleans" and carpet cleans. |
